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Payments & Services

Lodge a Complaint Online

Complaints Form

This form should only be used to lodge a complaint. This form is not to be used for a Request for Service.

Mandatory field(s) marked with *

​PRIVACY NOTICE:  

The information on this form is collected for purposes related to investigating, resolving and/or referring this complaint under the Local Government Act 2009 (‘the Act’). This information may be stored in Council’s records database and may also be used for statistical research, information provision and evaluation of services. Your personal information may be provided to the financial institution which handles Council’s financial transactions and may be disclosed to other Local Government agencies, State government and third parties for purposes related to this investigating, resolving and/or referring this complaint. Except in these circumstances, personal information will only be disclosed to third parties with your consent unless otherwise required or authorised by law.

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