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Water Update

Monday, 18 January 2021           Water Briefing Update

COVID-19 and provision of water and wastewater services

As the COVID-19 pandemic continues, Southern Downs Regional Council is focused on ensuring business as usual continuity for water and wastewater services across the region. Residents can rest assured that provision of drinking water and sanitation services will continue as normal.

As we begin to enjoy festive season and sunny days with scattered rain over the last fortnight, Southern Downs Regional Council reminds residents that the drought hasn't broken yet and the region is still under extreme level water restriction of 120 litres per person per day.

Current levels and expected run out dates

  • Stanthorpe
    • Current water level and volume in Storm King Dam is 21.1% and 436 ML. This level has increased by 26 ML since the last update was provided on the 4 January 2021.
    • Water remains in Storm King Dam as a contingency for emergency events and to provide a habitat for aquatic life. Based on current usage, Storm King Dam would reach its minimum operating level in 4 months if water for Stanthorpe was being sourced from the dam.
  • Warwick
    • Leslie Dam - current water level and volume in Leslie Dam is 11.9% and 12,567 ML. This level has decreased by 141 ML over the past fortnight. 
    • Connolly Dam – current water level and volume is 78.9% and 1709 ML. This level has not changed in the past fortnight.
    • Based on the latest data and residential usage levels in August, Leslie Dam will take approximately 26 months to reach its minimum operating level. Connolly Dam will be able to supply water to Stanthorpe for 22 months based on current water usage. This will be dependent on water quality.

Water Restrictions 

Extreme level water restrictions of 120 litres per person per day apply across the region for users accessing drinking water supplies. 
Outdoor water use remains prohibited. This includes the use of town water supplies for the establishment of new turf.

  • In light of current circumstances and to give residents confidence that they have access to sufficient quantities of water to protect themselves against COVID-19 through good hygiene practices, Council relaxed water restrictions to 120 litres per person per day as of 18 March 2020.
  • Extreme level water restrictions will be enforced by Council through the Southern Downs Region, including the township of Jennings in NSW.
    • The target for residential properties is 120 litres/person/day (l/p/d)
    • Council will continue to assist residents and businesses to reduce their water consumption.
  • Drinking water supplied by Southern Downs Regional Council is only available for use by Southern Downs Regional Council residents.
  • Following the recent read of water meters, data has been adjusted to reflect the current number of connections and the percentages of water used for residential and commercial use. Council urges people to do all they can to meet the extreme level water consumption target of 120 l/p/d.
    • Warwick around        152 l/p/d (Dec 2020)       159 l/p/d (Nov 2020)       159 l/p/d (Oct 2020)  
    • Stanthorpe around    158 l/p/d (Dec 2020)       167 l/p/d (Nov 2020)       164 l/p/d (Oct 2020)    
  • Water consumption continues to increase. Council will continue to monitor consumption levels as visitation to the region continues.
  • Water must not be taken from a fire hydrant without permission from Council unless it is for the purpose of firefighting.
  • Whilst water restrictions have been lifted for businesses, Council urges all businesses to be water aware and to continue water saving practices.
  • Council continues to work with community members to ensure events can proceed with minimal water consumption, and whenever possible, water is to be sourced from an alternative supply.
  • Be Waterwise stickers are available for businesses located within the Southern Downs. These stickers are free of charge and can be collected from Council Administration Buildings for use in showers, toilets and near hand washing basins.

Drought Management Plan Update

The consultation period for the survey on water restrictions has now closed and a draft Drought Management Plan is being prepared. Opportunity for feedback on the draft plan will be available in coming months. 

Water release from Leslie Dam by Sunwater

  • Water allocation for water storage level above 460.35m AHD is managed by Sunwater in accordance with the user agreements between Sunwater and licence holders. Sunwater controls how and when this water is released.
  • All releases for irrigation cease once the dam water level reaches 460.35 m AHD. The remaining supply is reserved exclusively for town water supply for Southern Downs Regional Council.

Emergency Water Supply

  • Stanthorpe emergency supply
    • Full time water carting is still underway from Connolly Dam raw water line in Warwick to Stanthorpe
      • Water is transferred into 2 x 1 megalitre tanks which gravity feeds the water into the existing raw water line near the wall of Storm King Dam. 
      • Varying with demand, between 40 and 50 truckloads of water per day are required.
      • Council upgraded the turn into Storm King Dam access road from Eukey Road, as well as Storm King Dam access road.
      • Additional treatment units are in operation at Stanthorpe Water Treatment Plant to treat the water from Connolly Dam.
      • Filling points are now being used to fill with raw water from the Connolly Dam raw water line.
      • The State Government has committed $2.4 million to the upgrade works as detailed above. 
      • The State Government is paying the cartage costs of $800,000 per month, ongoing until February 2021. Negotiations are currently underway to review options should carting be required after the current agreement expires.
      • It is important that the water continues to be conserved and that the community remains vigilant in their water use to ensure the minimal amount of water is carted and the transportation costs are kept down.
      • Contingency arrangements are in place for water carting to minimise any risk to Stanthorpe water supply from unforeseen events such as road closures due to bushfire, road accidents or to manage weather driven water quality changes.
      • Water carting to Stanthorpe will continue until a sufficient water level in Storm King Dam is restored.

  • Warwick emergency supply
    • Leslie Dam - Recent rain has restored the water level in Leslie Dam which has restored the Warwick/Allora/Yangan water supply.
    • Investigation to source supplementary water will continue to source backup water for future use.
    • Council is in discussion with Toowoomba Regional Council and Seqwater to supply water to Warwick via a new pipeline. This is a State government led project.
    • Investigation work continues to identify additional bore sites for supplementary emergency water for Warwick.
  • Wallangarra emergency supply

Recent rainfall has restored the water level in both the Beehive Dam and The Soak to full capacity. Current storage in both these dams has sufficient water to supply water to Wallangarra and part of Jennings for over 18 months. Water is currently sourced from the Beehive Dam. Work associated with sourcing emergency water supply for Wallangarra is now complete and can be brought online as required. 

Southern Downs Water Contingency Plan December 2020 (PDF 138.5KB)

Pressure and Leakage

  • Leak detection has been completed across the whole network.
  • Leaks continue to be repaired as Council becomes aware of them.
  • Work continues to develop hydraulic models of the water supply network for the strategic management of leaks, efficient pressure management and future planning.

Emergency Water Utility Charge 

  • The Utility Charge policy was brought in as part of the budget
  • It is included as part of the Revenue Statement, the Revenue statement cannot be revised or altered during the year
  • The Utility Charge policy would only be enacted if; 
    • The State Government did not provide funding for supplying water to residents across the Southern Downs
    • The Federal Government did not provide funding for supplying water to residents across the Southern Downs
    • Council had exhausted all operational and capital funds, including cash reserves
  • It is likely that funding will be made available through both the State and Federal Governments
  • It is important that Council plan for all scenarios.
  • On 13 September 2019 the State Government announced funding for the water carting of $800,000 per month to ensure a secure drinking water supply for Stanthorpe until 2021.

The Warwick and Stanthorpe standpipes are now open for use by all Avdata key holders 24/7. The restriction of 2000 litres/week or 8000 litres/month remains in place for private users.

   Nov 2020 Oct 2020  Sept 2020   August 2020 July 2020 June 2020 
 Total Bulk Water Supplied  2.07 ML  3.0 ML 2.42 ML   0.833 ML  1.27 ML 1.08 ML 
 Water Carters take  1.94 ML  2.89 ML 2.33 ML   0.817 ML  1.25 ML 1.04 ML 
 Total Visits  226  261 205  67   110 109 
 Private individual visits  108  101 74  25   32 45 
 Total Bulk Water Supplied    1.32 ML  1.30 ML 0.41 ML  0.81 ML  0.57 ML
 Water Carters take    1.29 ML  1.27 ML 0.40 ML    0.79 ML   0.54 ML 
 Total Visits    120  120  43 78  64 
 Private individual visits    19  20  11 17 22

* Due to technical issues, details are unable to be provided for the Warwick Standpipe for the month of November 2020

Compliance Update

  • Council has issued 140 compliance notices to date and 16 fines.
  • Water consumption continues to be monitored across the region.


  • The Southern Downs Regional Council website should be the primary reference point for all questions relating to the water crisis.
  • This webpage will be updated on a fortnightly basis. Weekly dam levels can be found on the Dam Levels page of this website.
  • Updates will be provided on a regular basis to the website on key issues such as water restrictions, storage forecasts and water conservation tips, as well as frequently asked questions.
  • Important questions from the community can be submitted either by email ( or via the Council Facebook page.

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