Nuisances & Complaints
Council receives a number of complaints from members of the public for several types of nuisances including:
Council advocates neighbours talking with each other where an animal is causing a nuisance. We do understand that this may be difficult, but be mindful that neighbours may be unaware their animal is causing a nuisance and are often offended when the first approach is from a council officer. Before making a complaint to Council you should consider:
- Can I talk to my neighbour about the nuisance?
- Can I write them a note about the nuisance?
- Is anything that I am doing triggering the animal to cause the nuisance (ie a cat walking on the fence making a neighbours dog bark) and can I modify the surroundings to prevent the nuisance?
- If you have taken steps to resolve the problem and have been unsuccessful, Council may become involved.
Dogs on Leash
Dogs must be on a leash at all times when being walked in public. It is an offence for a dog to be in public and not be on a leash as per Subordinate Local Law No.2 (Animal Management) 2011 (PDF 7.6MB)
Making a Complaint
You can make a complaint by contacting Council or lodging a request online. If your request is urgent or after business hours, please call Council directly.
All animal complaints require that you provide the following information:
- Your name and contact details
- The type of complaints (barking dogs, dog attack, wandering animal etc.)
- Date and time of the incident
- Location of the incident
- Type of animal(s)
- Further information may be required depending on the type of complaint