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I'm Deaf Or Hard Of Hearing

Disaster information for residents who are deaf or hard of hearing

Preparedness for People who are Deaf or Hard of Hearing

Personal preparedness is the most important thing anyone can do to make sure they are safe in an emergency. Being prepared helps people to respond better and recover faster. We all need to be ready and to know what to do. Preparedness is a process, not a one-time event.

If you have a hearing or speech impairment and your life or property is in danger, you can contact police, fire or ambulance on 106 directly through a TTY (also known as a teletypewriter or textphone). It is not possible to contact emergency services using the Short Message Service (SMS) on your mobile telephone.

The Australian 106 Text Emergency Relay Service is provided as part of the National Relay Service (NRS). The service is available 24 hours a day, 365 days a year and calls made using the 106 service are given priority over other NRS calls.

Click here for disaster preparedness information for people working in the care and support sector.

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