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Smart Water Meters

Reducing water wastage, ensuring bill accuracy, informing better water management and improving customer service

Smart Water Meter Program

A smart water meter is a digital device that measures the volume of water passing through the meter and then securely sends this data via a low frequency radio transmitter to Council for processing.

Council expects the smart water program will reduce water loss, improve accuracy of water rates billing, and increase participation in water saving practices with an ability to provide real-time water usage data to the community.

Existing residential and commercial mechanical water meters will be either replaced with a new electronic meter or retrofitted with a low power transmitter. The new installations will link remotely to a private network which will send near real time water usage information securely to a Council’s data management system, enabling water reticulation monitoring, leak detection, and accurate billing.

During Stage 1 of the project, 2,700 smart water meters were installed throughout Stanthorpe in both residential and commercial properties. Council has engaged Taggle Systems for Stage 2 of the roll-out of smart meters throughout the rest of the region, which will commence in January 2024. Council will notify residents prior to installation. Read the full media release here.

Click/tap here to download the Smart Water Meter Fact Sheet (PDF 407.5KB).

Frequently Asked Questions (FAQs)


For more information or if you have any questions, please contact Council by phone on 1300 MY SDRC (1300 697 372) or via email to

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