Privacy Statement

Privacy Statement

This site is operated by the Southern Downs Regional Council. Council respects your privacy and acknowledges the principles developed in the Guidelines for Federal Government Websites developed by the Australian Privacy Commissioner and other legislative requirements including, but not limited to:

  • Information Privacy Act 2009
  • Public Records Act 2009
  • Right to Information Act 2009
  • Spam Act 2003

Site Visit Data

When visiting the site, some details of your visit are logged for statistical purposes. We use this information to improve the quality and performance of this site. Your server provides us with the following information:

  • your server address
  • your top level domain name (e.g. .com, .gov, .au, .org, etc)
  • the date and time of your visit to the site
  • the pages you accessed and documents downloaded
  • the previous site visited; and
  • your browser type

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect the internet web server logs.

Any information provided to Council through the use of online systems will be used for official local government administration only. This information will not be passed on to third parties.


A cookie is a piece of information that a website can transfer to an individual’s computer hard drive for record-keeping. Cookies make websites easier to use by storing information about your usage and preferences for a particular website. The information remains on your computer after the internet session finishes. Cookies can be used by this website.

If you prefer not to have cookies enabled, you should adjust your Internet browser to refuse cookies or warn you when cookies are being used.

Contacting Council by email

Council will record your email address and message when you contact us via email, or you give your email address to Council via other means.

Your email address will only be used for the purpose for which you supplied it and will not be added to a mailing list unless authorised by you. We will not use your email address for any other purpose, and will not disclose it, without your consent.

You should be aware that all messages sent to Council become part of Council’s records and may be retrieved by a key word searchable archive in accordance with the relevant legislation listed above. Your attention is drawn to the fact that council is subject to Freedom of Information and Right to Information requests in accordance with the relevant legislation, and persons other than the intended recipient may access your email message.

Security of information

Council takes care to ensure that the data provided through the directory website is protected. For example, our website has electronic security systems in place, including the use of firewalls and data encryption. However, it should be noted that there can be risks associated with the transmission over and publication of information on the Internet.

Links to other websites

This website may contain links to external websites not operated or controlled by Council. Those websites are not subject to our privacy regulations. You will need to contact or review those websites for information on their privacy policies.

Changes to privacy policy

From time to time we may need to update or revise our Privacy Statement. Council reserves the right to make these changes at any time, and without prior notice. Any changes will be notified to you by posting an updated Privacy Statement on the website.

Resolving privacy issues

If you have any concerns or issues with our Privacy Statement then you can contact us by email, by telephoning the Manager Corporate Services or by writing to us at:

Manager Corporate Services
Southern Downs Regional Council
PO Box 26

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