Residential Waste & Recycling

A roadside waste and recycling collection service is provided to many households in the region. Residents within Council’s Designated Waste Collection Area (DCWA) are required to have a general waste and recycling bin service. Residents outside the DCWA may apply to have a voluntary waste collection service. Cleanaway is Council’s waste collection contractor, who have dedicated, separate waste and recycling trucks. Residents receive:

a weekly general waste (red or green lid) bin collection service; and
a fortnightly recycling (yellow lid) bin collection service (on the same day as the general waste bin collection).

For all new dwellings/units, Council cannot commence a waste service until a final building/plumbing inspection has been carried out and a copy of the Form 21 or Compliance Certificate has been received by Council. If you would like an additional general waste and/or recycling bin, please contact Council to find out more.

Residents who do not receive a roadside waste and recycling collection service can access one of Council’s Waste Facilities.

Ideal placement of bins ready for collection To ensure your wheelie bins are serviced, please:

Remember it is your responsibility to ensure your wheelie bins are accessible at all times for our drivers (don’t park your car on the road in front of your wheelie bins, or have branches hanging over your wheelie bins);
Put your bins out the night before collection day, or by 6am on collection day;
Bins must be placed at least 1m apart on the footpath; and
Do not overfill bins.

Council offers an infirm collection service for the elderly, disabled or medically immobilised who are unable to put their bins out for collection. The Cleanaway drivers will collect the bins from residents properties and return the bins once emptied. The service is only offered if there are no residents at the property capable of putting the bins out for collection. Residents must provide Council with a confirmation letter or medical certificate from a medical practitioner.

It is the resident's responsibility to ensure bins are left at a suitable site for collection and returned to a safe storage area as soon as practicable following service of the bins. However, should your bin/s be stolen or damaged, please contact Council to discuss replacement of bid/lid etc. Damaged bins will be repaired where possible. If the bin is not serviceable, or is stolen, it will be replaced.

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Residential Waste & Recycling

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Damaged or stolen wheelie bins

Waste Collection Costs

What Goes in my Bin - General Waste (red or green lid)?

What Goes in my Bin - Recycling (yellow lid)?

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