Rating Information
Rates are a contribution that each ratepayer makes towards the cost of maintaining and improving a wide range of essential community services and facilities. These include roads, walkways, sporting grounds, parks and gardens, community centres, public libraries, swimming pools, pest and animal management, waste collection and numerous other community services and facilities.
Rate Notices
Rates and Charges, including Water Consumption Charges, are issued via a Rate Notice. Rate Notices are typically issued half-yearly.
Rate Notices are traditionally posted to the Ratepayer; however, Council encourages Ratepayers to sign up and go paperless to receive your Rate Notice electronically.
At times Supplementary Rate Notices are issued when changes are made to the property, such as a change in utility services, in valuation or the use of the land, that may affect the rates and charges part way through the rating period. Supplementary Rate Notices are issued on an ad-hoc basis.
Timing of Rate Notices
Rate Notices are issued half-yearly.
Council issues a combined Rate and Water Consumption Notices in one easy to read notice.
Rating Period
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Anticipated to be issued
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1 July to 31 December
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August
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1 January to 30 June
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February
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Due Date
Ratepayers have 31 days from the date of issue of the Rate Notice for payment to be made.
Discount
On the general Rate Notice, a 7.5% discount is applied on all current general rates when the Rate Notice is paid in full by the due date, including any brought forward balances from a prior financial year. The discount only applies to the current general rates and does not apply to separate charges, special charges, utility charges or the state government emergency management levy.
Pensioner Rebate
If a ratepayer holds a current Queensland pensioner concession card issued by Centrelink or Department of Veteran Affairs, they may be entitled to a subsidy provided by the Queensland Government Pensioner Rate Subsidy Scheme.
Payment Agreements
If a ratepayer is unable to pay their Rate Notice in full, they should contact Council immediately to organise a payment agreement.
Overdue Rates and Interest Charges
Interest will be charged on all overdue rates and charges 5 days after due date. Interest is compound interest, calculated on daily rests at the rate determined by Council at the Annual Budget Meeting. Refer to the Revenue Statement (PDF 1.1MB) for the current rate.
Payment Methods
Council offers a variety of payment options to pay Rate Notices.
Go Paperless
Please click/tap here if you would like to receive your Rate Notices via email.