| Immediate safety |
Queensland Police or Ambulance |
Phone: 000 or text 106
|
24/7 |
| Medical treatment |
Warwick Hospital |
Phone 4660 3900
56 Locke St, Warwick, ask for DV nurse |
24/7 |
| Medical treatment |
Stanthorpe Hospital |
Phone: 4683 3400
8 McGregor Street, Stanthorpe |
24/7 |
| Domestic Violence Hotline 24/7 |
DV Connect |
Phone: 1800 811 811 |
24/7 |
| Sexual Assault Helpline |
DV Connect |
Web: https://www.dvconnect.org/sexual-assault-helpline/ |
7.30am - 11.30pm |
| Mensline - for men experiencing or using DFV |
DV Connect
|
Web: https://www.dvconnect.org/mensline/
|
9am - midnight
7 days |
Family counselling, sexual violence
counselling, court support, housing
connector
Toowoomba service that outreaches to the Southern Downs. |
Domestic Violence Action Centre (DVAC)
|
Phone: 4642 1354
Web: https://dvac.org.au/
|
Mon - Fri
9am - 5pm |
| Domestic Violence & Sexual
Violence Counselling Service |
1800 RESPECT |
Phone 1800 737 732
Text 0458 737 732
Web: https://www.1800respect.org.au/ |
Online chat and texting help open 24/7 |
Practical, social and emotional
support for women including referrals
|
Willow Tree 37 Women’s
Support Centre |
Phone 4574 4876
Email: team.leader@wt37.org
37 Guy St, Warwick (blue house opposite
Warwick Courthouse) |
10am -2 pm
Tue & Thu |
| DFV intervention
Protection orders (DVO or
TPO) |
Queensland Police Service
Lodge orders at Warwick Courthouse, Fitzroy St, Warwick
|
Warwick Police
Phone: 4660 4444
Senior Constable Catherine Lowe - DFV Officer
Email: lowe.catheriney@police.qld.gov.au
Stanthorpe Police
Phone: 4681 6400
|
8am - 4pm, weekdays
7am - 9pm, 7 days
|
| Housing support and referrals |
SVDP Cornerstone
Homelessness Program |
Phone: 4661 4777
44 Grafton St, Warwick |
Mon - Fri
8.30am - 4pm |
Family Dispute Resolution (FDR)
Parenting & property |
Catholic Care |
Phone: 1300 348 248
Web: www.catholiccare.services/fdr-mediation |
Business hours |
| Legal, advocacy & social support - including court orders |
TASC
FREE Legal and Social Justice Service |
Phone: 4616 9700
Outreach to Warwick/Stanthorpe
Web: www.tascnational.org.au
Email: reception@tascnational.org.au |
Mon - Fri
9am - 4.30pm |
Legal assistance to women re DFV & Family Law
Can support women who self-represent; doesn’t give court support |
Women’s Legal Service
FREE |
Phone: 1800 957 957
Web: www.wlsq.org.au |
Office hours |
Legal services for civil, criminal, family law or DFV
Applicants must be eligible. Can also represent people in court |
Aboriginal & Torres Strait Islander Legal Service
FREE |
Phone: 1800 012 255
Web: www.atsils.org.au |
24/7 |
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Escaping Violence Payment
Uniting Care Queensland
Will change to Leaving Violence Payment via Telstra - July 2025
|
Phone: 1800 EVP EVP (1800 387 387)
Web: www.unitingcareqld.com.au/services-and-support/family-support/domestic-and-family-violence/escaping-violence-payment
|
|
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Safe Haven
Provides brokerage via DVAC, Lighthouse & GBNC.
Safe Haven also provides DV pocket cards with local information. |
Phone: 0429 432 510 (Bette B President)
Email: safehavenwarwick@gmail.com |
See DVAC GBNC & Lighthouse listings for opening hours. |
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Granite Belt Neighborhood Centre (GBNC) |
Phone: 4681 3777
or call 0493 576 546 for food box referral or ER Voucher – conditions apply
Email: admin@gbnc.org.au |
Call GBNC directly to clarify hours for specific support. |
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Vinnies Family Support Centres |
Phone: 1800 846 643
118 King St, Warwick
21 Creek St, Stanthorpe |
Warwick: Mon-Fri 1.30-2.30pm
Stanthorpe: Tues 9am-12pm |
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Lighthouse Centre |
Phone: 4661 8211
1/122 Grafton Street Warwick Qld |
Mon-Thurs 9-12
Fri-Sun 9-11am |
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Salvo's Assist & Doorways |
Phone: 1300 371 288 - intake / welfare assessment
Collection: Salvo’s Family Store, 66 Grafton St, Warwick |
Intake line 9-4 weekdays
Collect Tue-Wed 9am-12pm |
| Emergency Relief (ER) crisis funds, groceries, meals, personal items, etc. |
Warwick Community Van
Hot meals, resources weekly |
Phone: 0409 894 908
Check updates on Facebook page
Leslie Park - Warwick CBD
Web: www.warwickcommunityvan.com.au |
Sunday night |
| Financial counselling, debt repayment and gambling help |
Lifeline Darling Downs & South West Queensland
|
Phone: 1300 991 443 or self-refer at
www.lifelinedarlingdowns.org.au/make-a-referral
Warwick Lifeline, King Street, Warwick
or Stanthorpe by arrangement post-referral
|
Appointments available Mon-Thurs 9am to 4pm |
| Debt relief |
Banks and utility companies have DV policies for clients experiencing hardship. Ask your bank, insurance company, telecommunications provider, Ergon, etc. for details. |
| Counselling for individuals, families, children (inc. those impacted by DFV) |
Catholic Care Toowoomba
FREE if on income supports |
Phone: 1300 477 433
Web: www.catholiccare.services/counselling-services |
Business hours |
| Crisis counselling and support for individuals |
Lifeline Darling Downs & South West Queensland |
Phone: 1300 991 443 or self-refer at
www.lifelinedarlingdowns.org.au/make-a-referral
Warwick Lifeline, King Street, Warwick
or Stanthorpe by arrangement post-referral |
Appointments available Mon-Thurs 9am to 4pm by arrangement post referral |
| Counselling for young people aged 12 to 25 yrs impacted by DFV |
headspace Warwick and Stanthorpe outreach
FREE |
Phone: 07 4661 1999
Email: headspace.warwick@rhealth.com.au
Web: https://headspace.org.au/headspace-centres/warwick/ |
5 days, varied hours |
| LIME (low intensity mental health empowerment) + AODS programs |
Lives Lived Well |
Phone: 1300 727 957
Web: https://www.liveslivedwell.org.au/
54 Grafton St, Warwick |
Office hours |
| Feminine care packs |
Share the Dignity Packs |
Cornerstone, 44 Grafton Street, Warwick and
FREE vending machine at Warwick Hospital, near café in main building
Phone: 07 4661 4777
Web: www.sharethedignity.org.au |
Mon-Fri, 8:30am to 4:00pm |
| Bereavement or impacted by suicide |
Standby
Support after suicide
FREE face-to-face or telephone support |
Phone: 1300 727 247
Email: standby.ddwm@ucommunity.org.au
Web: www.standbysupport.com.au |
7 days Australia-wide |
| Drug & alcohol support |
Family Drug Support
for all impacted by drug use
FREE Warwick Support Group |
Phone: 0484 002 178
Edgar Venegas |
3rd Wed of every month, 4pm to 6pm |
| Drug & alcohol support |
Drug ARM
support for the user or their family |
User intake phone: 3620 8880
Concerned others phone: 0437 468 368 |
8.30am to 4.30pm. Call ahead to ensure office is attended. |
| Multilingual support for services |
Services Australia
(Centrelink) |
Multilingual phone service: 131 202
Email: qld.mso@servicesaustralia.gov.au |
Mon-Fri, 8am to 5pm |