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Rural residents can still purchase water and have it delivered via a licensed water carrier. There are a number of water carters in the region who will deliver drinking standard water which has been purchased for domestic or household purposes.
Please also see information on the Supply of Bulk Water page
Water is available for purchase at two standpipes (one in Warwick and one in Stanthorpe) for any residents not connected to the reticulated water supply. Rural residents accessing water from the Stanthorpe and Warwick standpipes will be limited to purchasing a maximum of 2000 litres per week, with access on weekdays between 8am and 3pm. Extreme level water restrictions apply to both town and rural residents purchasing urban water from Council.
Council is currently looking at pressure management across the network as one part of a larger water efficiency program.
The average residential water use consumption figures are calculated by using the percentage of residential water usage in each town based on the most recent meter reads. This percentage is applied to the monthly water production figures for water produced from the treatment plant supplying the relevant town. This volume is then divided by the number of residential connections in the town to find the volume used per household. The monthly household total is then divided by the number of days in the month to determine the average daily household usage. This figure is then divided by the average number of residents per household (taken from the 2016 Census figures) to produce the litres used per person per day. Water purchased from the water carters and through the bulk water supply standpipes is not included in these calculations.
Every level of government has a role to play in managing drought and the impacts on the rural community, residents and businesses. Council is currently working with all levels of government to seek funding and support to assist with emergency water supply planning. Council will be seeking an audience with the relevant Ministers and Premier so that they are fully aware of the extent of the issues.
Council appreciates every business is different and there are some businesses which may need to use more water than is currently allocated under Extreme Level water restrictions. Businesses are encouraged to contact Council to discuss what they can do to ensure their business is water efficient. Businesses can apply for an exemption and applications are assessed on individual circumstances. Council's Water team will work with businesses to ensure they are reducing their water consumption while continuing to operate effectively.
The Southern Downs and Granite Belt boasts a huge line-up of wonderful events which attract thousands of visitors to the region every year. While these events will place additional demand on the region’s water supplies, if we all work together to manage and sustain our water usage the region can continue to accommodate these events, which deliver a great boost to the region’s economy. As the drought continues, it is important the region’s economy is kept strong and that the Southern Downs and Granite Belt remain ‘open for business’.
Each and every resident plays a part in using and saving the region’s precious water supplies. Extreme level water restrictions will be enforced and any incidences of non-compliance should be reported to Council via the MY SDRC App or by contacting Council on 1300 MY SDRC (1300 697 372). As always, water and water use is something we should be talking about as a community. Speak with your neighbours, friends and family, share the message about extreme water restrictions and help conserve water.
Everyone in the community needs to be vigilant about their water usage and take steps to significantly reduce their water consumption. The water we save now is critical until the region gets rain and to how resilient the region will be as the drought continues. Extreme level water restrictions are just one way Council is working with the community to reduce water usage and sustain the region’s water supply.
Council acknowledges support is also needed for rural residents – everyone needs water. Rural residents can access the urban water supply from standpipes located at Warwick (Wallace Street) and Stanthorpe (McKenzie Street). Only these two standpipes will be available to purchase water using an Avdata data key. Council is asking residents to only use these standpipes as Council needs to track supply and demand and gather critical data. We need to understand how much water is being used, how much is needed, and if we are all meeting our agreed water restrictions targets so that we can adequately plan.
If you have a truck with a cube, you can go to these supervised points to fill up during business hours, Monday to Friday, from 8am to 3pm. Residents accessing water from the standpipes will be limited to purchasing a maximum of 2000 litres per week.
Rural residents can purchase non-drinking water for stock and agricultural purposes from private water carriers.
Each and every person in the community can make a difference. 120 litres per person per day is around 12 household (10litre) buckets. Residents and businesses are being asked to be vigilant about their water usage and to take steps to significantly reduce water consumption. Work together as a community and challenge each other to think of innovative ways to conserve water. Speak with your family, friends and neighbours to help spread the waterwise message.
Council has a number of online resource available to assist residents monitor their water use. Please see Be Waterwise - Residential for more information.
Council is calling on the entire community to be vigilant and significantly reduce their water usage. Extreme level water restrictions will be in place for all residents, across all villages and towns, both rural and urban, from the 14 March, 2019. Residents will be required to use no more than 120 litres of water per person per day – around 12 household or 10 litre, buckets. Extreme level water restrictions are just one way Council is working with the community to reduce water usage and to conserve and sustain the region’s water supply. Extreme level water restrictions mean a range of measures relating to outdoor water usage. Please view the extreme level water restrictions table on Council’s website for more information.
Council has introduced water restrictions and will increase enforcement including patrols and issuing fines. Council is using recycled water wherever possible for construction and maintenance activities as well as to maintain Leslie Park in Warwick and other parks and community spaces across the region. Council is also working with local businesses to help them reduce their consumption and conserve water.
Council continues to lobby and work alongside the State and Federal Governments to finalise water supply contingency planning, water security strategies and to seek funding. We need to make sure our Federal and State representatives know the extent of the drought, the impacts it’s having on the region, residents, and its businesses. Every level of government needs to collaborate with Council to help find solutions for the Southern Downs.
Council needs to ensure the region’s water security is well planned into the future. More dams aren’t necessarily the only solution. Water allocations, water harvesting, water recycling and water reuse or use of bores might also need to be part of a more sophisticated and complex conversation about all water options that might be suitable for the region. Council will continue to work with the State and Federal Governments to plan long term water security and to advocate for much needed funding for vital infrastructure.
The scale of this drought is profound and we have a responsibility as a Council and as a community to do the long term planning now, and make some hard decisions to ensure that future generations have the infrastructure the planning and the tools they need when next they find themselves in this type of climate crisis.
Council will continue to work with specialist consultants, other utilities and local government authorities to develop emergency water supply options. This includes assessing underground water sources from new and existing bores and financing cartage from other water sources. Council is also working closely with the State Government on contingency planning should the region need an emergency water supply. The community is asked to be patient as Council works through the process and finalises details. When Council has all the final details we will share this with the community so they receive the most up to date and correct information.
Council is calling on the entire community to help reduce consumption. As drought conditions continue to worsen and tanks and bores on rural properties run dry, rural residents have been required to access urban water, increasing demand on the town water supply.
Council is working closely with the State Government on many aspects of both short and long-term water security and has recently submitted funding applications to the State Government to undertake a range of evaluations and activities relating to the region’s water supplies.
Enforcement measures are in place to ensure residents are complying with water restrictions to help protect the community’s precious water supply. Any income from water restrictions enforcement will be allocated to general reserve or used to fund vital water security infrastructure.
A number of the region’s sporting clubs, community groups and businesses currently use recycled water supplied by Council. Council is engaging all stakeholders in regards to consumption and is working to balance and prioritise water usage across the entire region. A number of longstanding recycled and raw water contracts are currently under review. Over the transition period we will be engaging with all these users to make sure we are using water efficiently.