Supply of Bulk Water
During water restrictions, SDRC residents, who are not on the reticulated water supply, can purchase water from a water carrier or from a Council owned standpipe. Eligible residents can set up an Avdata account at the Council Administration Buildings located in Warwick and Stanthorpe. Water supplied for purchase from a water carrier or from a Council owned standpipe is sourced from SDRC drinking water supplies.
Location:
- Warwick Standpipe: located on Wallace Street, Warwick (near the Guide Hut)
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Stanthorpe Standpipe: located on Mackenzie Street, Stanthorpe (near the Council Depot)
Hours of operation:
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Water can be purchased by residential Avdata account holders from the standpipe.
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Approved water carters and residential Avdata account holders will have 24 hour access to standpipes from Monday 30/9/19.
Summary:
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During extreme water restrictions, the amount of water that can be purchased from a standpipe, by an individual who is carting water for their own domestic use (e.g. using a 1000 litres tank), is limited to 2000 litres per week per household or 8000 litres per month.
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Water purchased from the standpipe (private account or delivered by a water carter) is to be used for domestic purposes only.
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Water purchased from a water carter can only be delivered to a tank which is plumbed into a house for domestic use.
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SDRC drinking water (purchased from a water carrier or a standpipe) is not to be used for irrigation, agriculture or for watering livestock.
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To assist in monitoring usage, each household is to have their own Avdata account. Details of bulk water delivered by water carters will be provided to Council on a weekly basis.
- If a customer is to purchase water from a water carrier they are limited to 2000 litres per week. For example, if they have 16,000 litres delivered, they are not able to request another delivery for 2 months.
Avdata Keys
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Eligible residents can purchase an Avdata key from Council Administration Buildings located in Warwick and Stanthorpe.
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Customers are required to pay a bond of $167 which is refundable upon the return of the key.
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When setting up an account the resident will need to provide their Drivers Licence as well as the registration number, make and model of their vehicle.
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Upon application, household addresses will be checked to ensure applicants are not on the SDRC reticulated water supply.
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Contact phone numbers and email addresses are to be provided where possible.
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Upon receipt of payment, access to the standpipe is available immediately.
Additional Notes:
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Residents who are on Council’s reticulated water supply are not eligible to purchase an Avdata key.
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Customers are responsible for their keys and their accounts.
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Water purchased is monitored by Council. If water limits are exceeded, this may result in a fine being issued to the account holder or the household receiving the water.
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Should the approved water amount of 2000 litres be changed, each Avdata account holder will be notified via email or phone call.