Recovery hub opens doors to flood assistance

18 May 2022 |

18 May 2022

Flood recovery support continues to be rolled out across the region following the May weather event and affected residents will now have access to additional support and advice with the opening of a dedicated recovery hub in Warwick.

The recovery hub is located at the SDIEA Campus at 163 Palmerin Street, the former site of St Mary’s Primary School and lead government agencies and community organisations are on-site to provide impacted people with the necessary information to fast track their recovery.

Southern Downs Mayor Vic Pennisi said residents affected by the flood should act early and attend the recovery hub as soon as they can.

“Flood recovery is a long journey but immediate help is at hand and I urge the community to attend the recovery hub as soon as they can and without delay,” Mayor Pennisi said.

“We know there are challenging times ahead as we recover and rebuild within our community and our hearts go out to those who have been affected by the flood event.

“Hubs are vital to rebuilding and restoring communities and it is important for our flood affected residents to ask questions to see what assistance they may be able to access.

“This includes Emergency Hardship Assistance grants, of up to $180 per person and $900 for a family of five or more, to help cover the costs of essential items such as food, medication and clothing for people who have been directly impacted by this disaster.

“We encourage anyone with concerns after the flood to touch base with the various government and non-government agencies on-site now and not delay as the hub is only open for a limited time.”

Emergency Hardship Assistance grant applicants must:

  • live or be stranded in an activated area
  • have suffered hardship as a result of the event
  • be unable to meet their immediate essential needs for food, clothing, medical supplies or temporary accommodation


Flood Recovery Hub details

Location: SDIEA Campus, 163 Palmerin Street (the former site of St Mary’s Primary School)

Opening hours: 9am to 5pm, 7 days a week

Opening date: Wednesday 18 May 2022

Agencies: Red Cross, Lifeline, Salvation Army, Queensland Health and the Department of Communities, Housing and Digital Economy

Council has also established a dedicated portal on its website which will continually be updated with new and helpful resources to assist our region with the recovery process. Visit for more information.

Last edited date 23 Jun 2022