Water Device Exchange Program
Swap your water devices!
SWAP your old showerheads or outdoor sprinkler for water efficient ones – for FREE!
Installing water efficient devices is one of the easiest ways to improve water efficiency in your home and reduce your water and energy bills and environmental impact.
To be eligible to take part in the exchange program, residents must provide evidence their property is connected to a reticulated (town) water supply with proof of address.
Simply bring your outdoor sprinkler along with a completed Residential Sprinkler Exchange form (PDF 134.5KB) to Council’s Warwick or Stanthorpe Community Contact Centre and SWAP it for a new, water efficient one.
Simply remove your current shower head/s using our step by step instructions below and bring them to Council’s Warwick or Stanthorpe Community Contact Centers.
Download and complete the Residential Showerhead Exchange form (PDF 147.3KB) before removing your showerhead and seeking a water efficient replacement from your local Council administration.
How to participate
Step 1 - Complete the showerhead exchange form.
Step 2 - Remove your old showerhead using a spanner - see the step by step instructions below.
Step 3 - Take your old showerhead and completed form to one of the exchange locations.
Follow our step by step instructions to replace your showerhead:
Make sure the shower taps are off! Remove existing showerhead arm (turn counterclockwise), using a spanner and cloth if needed. Do not force it - you may damage the wall.
Clean the thread of supply outlet with steel wool or a stiff brush and dry the area thoroughly.
Wind about six rotations of the teflon tape, provided to you at the showerhead exchange day, around the supply outlet. Keep the outermost thread clear of tape.
Place flange over supply outlet.
Attach showerhead to the arm. Screw new showerhead arm onto supply outlet (turn clockwise to tighten).
Dos and Don’ts of Changing Your Showerhead
Don’t reverse the screwing action as it will break the Teflon seal.
Always use a spanner and a cloth to fix the showerhead. Don’t use the actual shower arm as it may break.
Make sure you don’t over tighten the shower arm as you may damage the wall or plumbing fittings.
If you have difficulty with any of the above steps call a plumber.
If you have gravity fed hot water service or an older instantaneous hot water service, you may need to seek assistance from a plumber.