Dust from building works, noise from various sources, offensive odours and other types of pollution can not only be a nuisance to neighbours and interfere with daily activities, it can also affect people’s health.
Your neighbour may not be aware they are causing a nuisance. The best way to resolve such issue with a neighbour, is to approach them with your concerns and try and work together to resolve the problem. If this doesn’t work after a period of time, you can raise the issue with Council or the appropriate authority.
Unless an incident is causing serious environmental harm, Council’s first response is generally to educate the complainant and the person being complained about by sending an information letter to both parties. If the problem continues after the education process, the complaint will be further investigated.
The following links from LG Toolbox provide several fact sheets on pollution issues regulated by Council.
To make a complaint on any of the above issues, please contact Council . Alternatively, for an environmental pollution complaint, you can complete a Nuisance Allegation Form and submit it to Council.
Please note Council is not responsible for responding to environmental complaints from the following premises, and the relevant authority detailed below should be contacted to report your complaint.