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Southern Downs Libraries welcome new self-serve loan kiosks

10 October 2019

It’s as easy as scan and go. New self-serve loan kiosks were officially unveiled at Southern Downs Libraries today in Warwick, Stanthorpe and Allora.

The recently installed stations use radio frequency identification technology and will make it easier and quicker for library users to borrow and manage their loans.

Southern Downs Regional Council Deputy Mayor Jo McNally and Councillor Marika McNichol attended demonstrations of the new facility upgrades in Warwick and Stanthorpe respectively.

Deputy Mayor McNally reviewed the new kiosks at the Warwick library and said “Libraries are an important hub for our communities and play an important role in building the region’s culture and identity.

“It’s exciting for Southern Downs library users to have increased control of how they access library facilities and manage their loans.

Councillor McNichol attended the demonstration of the new technology in Stanthorpe and said “Libraries provide a platform for the community to discover their history and channel their creativity.

“Libraries encourage people to interact, learn and explore, and these new kiosks will help the community to gain better access to and use of our libraries.

The new upgrades will allow multiple items to be scanned at once which will speed up the loan and return process.

The upgrades will also free up library staff to assist with other customer enquiries and provide more proactive customer service to the community.

The introduction of this technology into the libraries will also improve the tracking and identification of items, which will simplify the stocktake process.

Library users will not need to update their card to use the self-service kiosks.

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